Expertise techbooth

Expertise

As a full-service, one-stop resource, FS provides solutions beyond furniture.

Every day, along with our partner architects and designers, we guide clients through the complex design planning process. With more than 90 years of combined service, our team knows what it takes to provide the best solutions for the best value. Step by step, we listen, research, advise, plan, design, implement and follow through.

Our approach is aimed to meet the needs of our clients. There is no "one size fits all" for products, design, services or managing your project.

FS Team collab 2
1

Design

  • Space Planning
  • Finish Selections
  • Drawings & Renderings

We listen and learn who you are and what you need to create a solution that meets your company objectives. Our solution-driven approach and innovative ideas result in functional spaces that inspires and engages.

Our talented design team has the skills to program, space plan, make furniture selections and specifications, and furniture and interior finish selections to aid in the design development process. With the use of the latest technology and software, we produce layouts, 3D drawings and renderings as presentation visuals to communicate and capture the space.

"Your willingness to meet with us on numerous occasions to help with space planning and provide design options to best meet those needs was very much appreciated."

Joan Magness, The Financial Network Group
Unum
2

Project Management

  • Single Point of Contact
  • Direct Communication
  • Maintaining Project Schedule

We are here to help our clients succeed. Whether you need a chair or 100 workstations, we make every effort to streamline and manage the furniture buying process. We pride ourselves on our single point of contact moto - our project managers oversee the entire project from initial contact to Day 2 Service and beyond. PM's are responsible for direct communication at every step; updating customers on progress, informing of any changes and managing the installation with the Lead Installer.

Our main goal is to ensure projects are completed on-time and on-budget.

"They are highly responsive to communication and gave us realistic timelines which were always met."

Sharon Lee, Eastern Kentucky University
Berry Dunn Office Detail
3

Warehousing & Move Management

  • 80,000 SQ FT of Warehouse Space
  • Inventory
  • Reconfigure

With over 80,000 sq ft of warehouse space between our Cincinnati, Indianapolis and Lexington locations, we are able receive products for any size project. Your assets are stored in a clean, secure and monitored environment.

Our team can provide asset inventory and reconfiguration to coordinate with project budgets and fluctuation in growth.

"Your experience shined through, making this a stress-free project."

David DeMonge, itelligence USA
Panel Installation
4

Delivery & Installation

  • Full-Time Installation Team
  • Trained Technicians
  • Punch in Process

Our installation team is an integral part of our company. They are trained, uniformed and invested in a smooth delivery experience for our clients. With a combined 45 years of knowledge, each project is assigned a lead installer for on-site management and coordination.

Our "punch in process" philosophy truly sets us apart during the critical installation phase. In the event product arrives with freight damage or short shipped, the lead installer alerts the project team immediately so we can address and resolve. Our goal is to have punch items completed before the final client walk-through. Installations are one of our favorite parts of a project as you see the vision, work and planning come to life on-site.

"The ringer for me is the professionalism of your installers."

Anne Montgomery, Ren Inc
Adverra Install
5

Day 2 Service

  • Product Training
  • Customer Service
  • Warranty Support

At FS, our day 2 service is a key advantage that differentiates us from our peers. The original project team remains the primary drivers on a project from start to finish to ensure the space is complete and ready for occupancy. We are available to support our clients whether it be to demo new chairs, adjust a monitor arm or handle a warranty claim - our team will be there for all stages of the project and beyond.

"They always seem to find a solution for many of the challenging projects I present to them."

Michael Allen, University of Kentucky Federal Credit Union